What Makes It Safe

SwapRetail protects buyers, sellers and swappers through every step of their retailer-to-retailer transaction.

There are many reasons to use SwapRetail. Not only does the platform offer you the ability to buy, sell and swap product with other authorized retailers of your same brands, it also protects you every step of the way.

  1. Pay and get paid safely. When you input your payout information as a seller or your credit card as a buyer, this information is securely stored by Braintree, a division of PayPal. You can rest assured that your data is locked up tight with this validated level 1 PCI DSS compliant service provider.
  2. Ship with ease. After approving a sale or swap, SwapRetail emails you the shipping label to send out your order. Once you’ve made sure the FedEx driver scanned the label, your payout is released and we take it from there. Should anything happen to the package in transit, SwapRetail’s support team will liason between FedEx and the other retailer on your behalf to resolve the issue. Box lost somewhere along the way? Not your problem, we make it ours.
  3. Receive quality product. SwapRetail is a platform for new, unsold merchandise. Should an order arrive with missing, damaged, or erroneous goods, SwapRetail will investigate and if the claim is found valid, pay you back for the cost of the goods and schedule a return of the RMA (if necessary). So you can buy on SwapRetail with ease, knowing that we have your back!

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