After-Sale Support Like Never Before
The faster your inventory turns, the more your retailers will buy. Now your sales reps can stay focused on selling new merchandise while SwapRetail supports your retailers to move slow-selling inventory.
Regardless of the product you sell, elevate your customer service without increasing your workforce with SwapRetail’s help. Our platform resolves retailer inventory issues both easily and efficiently.
Brand Use Cases
Whether you’re a Macro Brand manufacturing footwear or a Micro Brand of apparel, SwapRetail will extend your team like never before. We’ll reduce the burden on your employees, elevating service and strengthening your wholesale relationships to turn once dream-like inventory resolutions into the new reality for your retail partners and brand.
If you’re a brand with 800+ retailers, it’s impossible to accommodate every RTV request – especially today, in this COVID-impacted world. Reduce your risks and help your reps focus on selling new merchandise by partnering with SwapRetail.
If you’re a brand with 500 retailers or less, you probably aim to please your retailers in every way you can. As you continue to grow, staffing constraints make it difficult to maintain the same level of service. Leverage SwapRetail’s after-sale support when ATS is limited to none.
It’s not easy to sell footwear; special challenges include limited stockrooms, excess inventory and the inability to easily replenish a single size (case pack hurdles). We ease your sales reps’ pain as they try to field retailer complaints, providing your authorized retailers a platform to move non-performing SKUs and sell random sizes.
Whether optical or specialty boutique, retailers don’t want their clients to see the same old frames each visit. At the same time, you don’t want your brand sold at a discount because inventory must turn. Lean on SwapRetail to make sure that your authorized retailers safely exchange with one another to keep your products relevant and at full price.
If you’re an international brand unable to offer swaps or reorders due to the financial and logistical burdens of shipping overseas, SwapRetail offers you a level of stateside customer support like never before. The platform resolves your retailers’ issues of non-performing inventory and unfulfilled reorders that, up until now, were left unresolved.
Our social calendars have reduced tremendously in the age of social distancing. Your brand is suffering as your retailers fatigue their clientele by showing the same SKUs for months. Empower your retailers to refresh some or all of your made-to-order formal displays through SwapRetail’s platform for merchandise exchanges.